Information Technology

Information Technology

The Information Technology Department provides Information Technology Delivery Services and Geographic Information Services to approximately 650 users working in 23 Departments or Agencies located in 27 municipal buildings. The Information Technology Department supports enterprise-wide hardware and software for Financial systems, E-911 services, Emergency Medical Services, Geographical Information Systems, E-Mail, Document Management Systems, VOIP Services along with providing disaster recovery services and system security.

We work daily to provide County Employees with technology that leverages Fiscal Courts investment in a County Wide Technology Infrastructure. By sharing our technology resources to other County Agencies and Departments we have created an opportunity to provide cost saving opportunities for the Fiscal Court that allows it to continue to invest in the infrastructure for the improvement of services all over Madison County.

County Technology resources are now accessible to County Employees in the many facilities that Madison County Fiscal Court owns and the resources are available on employee mobile devices. Providing information to the employee wherever they may be is essential to having an efficient workforce for the citizens of Madison County.

We are committed to continuing to align Information Technology with the Madison County Fiscal Court’s goals and objectives and to continue to provide solutions to reduce the overall County costs on IT expenditures and optimize the current technology services for value and agility. Continuing to leverage County IT resources will continue to reduce cost and provide better services to all County Residents.

The County website continues to be enhanced, under the guidance of the Information Technology Department, as a tool for residents, employees, business owners and visitors of Madison County.

Mission

Our Mission is to provide an innovative and reliable technology infrastructure for the Departments and Agencies we serve by bringing value added solutions that increase services, reduce operational cost and increase efficiency of the many employees we serve. We will strive to provide a secure, reliable and flexible environment that will be expandable to the ever changing needs of County Government.

Vision

Work to be an effective force in using technology to support the ongoing mission and goals of the Madison County Fiscal Court and the Agencies we serve by always staying on the cutting edge of the latest technology trends and continuing to enhance the services offered to the employees we serve that enhances the ease of access for the Citizens of Madison County.

Business Hours:
Monday – Friday
8:00AM – 4:30PM

Telephone:
(859) 408-2440
Emergency – 911

Location Information:
135 W Irvine St, 3rd Floor
Richmond, KY 40475

Chris Iseral

Chief Information Officer

Key Performance Indicators

135 W Irvine Street, Richmond, KY 40475

Copyright 2024 | Madison County, Kentucky | All Rights Reserved

135 W Irvine Street, Richmond, KY 40475

Copyright 2024 | Madison County, Kentucky | All Rights Reserved